Privacy Policy

What We Collect

• Account Data — name, email, phone, and password hash when you register.
• Shopping Data — orders, cart contents, saved items, and delivery addresses.
• Browsing Data — pages visited, search queries, and device/browser info collected via cookies.

How We Use Data

• Order Fulfillment — processing purchases, coordinating merchant shipments, and arranging delivery.
• Marketplace Matching — recommending products and stores relevant to your location and preferences.
• Analytics — aggregated, anonymized usage data to improve the platform. We do not sell personal data.

Third-Party Sharing

• Marketplace Sellers — merchants receive your name and delivery address to fulfill orders.
• Payment Processors — payment details are handled by PCI-compliant third-party processors; we never store full card numbers.
• We do not share data with advertisers or data brokers.

Your Rights

• Access — request a copy of all personal data we hold about you.
• Delete — request deletion of your account and associated data.
• Opt-Out — unsubscribe from marketing emails or disable non-essential cookies at any time.

Security

We protect your data with TLS encryption in transit, AES-256 encryption at rest, and regular security audits. Access to personal data is restricted to authorized personnel only.

Contact

Privacy questions? Email privacy@virtualmalls.com or visit our Contact page.